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● Ordering and
Shipping
Orders will be processed within 24 hours of
receipt and shipped within 3-7 days.
Exception: Backorders and
special order items may take anywhere from
2-6 weeks to arrive. We will advise you
regarding expected shipping if an item is
backordered.
● Customer
Service
We value your business. We will be happy to
answer your questions and provide any
information you may need concerning our
products. Please e-mail us at or write to us at:
The Sheet Boutique
94 Hamilton Dr.
Bellville, OH 44813
● Payment
The Sheet Boutique accepts Cash, Major
Credit Cards and Checks. When paying via
secure online checkout, please have your
credit card number, security code, and
expiration date available when you
checkout.If paying by cash or check,
products will not be shipped until payment
has been received and checks have cleared.
Prices listed are per item and do not
include taxes and shipping charges. All
prices are subject to change without
notice. We reserve the right to limit
amounts and quantities of any order.
● Returns and
Exchanges
Returns and exchanges may be made within 15
days if you are not completely satisfied.
Products returned or exchanged must be in
brand new, resellable condition, unused,
unwashed, undamaged, and returned in
original package with all paperwork. A full
refund for the purchase price will be
given, minus the shipping, handling or
other charges. A 15% restocking fee will be
charged for all returned items. Special
order products may not be returned or
exchanged.
Return Instructions:
Contact Customer Service at 1.419.512.2506
or by e-mail to prior to returning items to
receive return authorization. Items should
be packed securely in the original package.
Enclose one copy of your receipt, billing
name and address, along with an explanation
for the return, in the package being
returned. Products must be in new
condition, unused, unwashed, and returned
in original package with all paperwork to
insure credit. All returns must be prepaid.
We cannot accept C.O.D. deliveries. For
your Protection, your returned package must
be insured for the full value of the
contents. Please mail your insured package
to The Sheet Boutique, 94 Hamilton Dr.,
Bellville, OH 44813. All refunds will be
processed within 30 days of package
receipt.
● Warranty
15-Day Money Back Guarantee.Our Products
are guaranteed to be free of defects in
workmanship. Defective products may be
returned to us for a full refund. When you
receive your order, please confirm that it
is what you ordered and that it fits
properly before using or washing the
product. If the product is incorrect,
please contact customer service by email at
customerservice@sheetboutique.com or by
phone at 419.512.2506 for help. If for some
reason you are not fully satisfied with an
item that you have purchased online, you
may return the item within 15 days for a
refund of the purchase price, minus the
shipping, handling, or other charges.
Products returned or exchanged must be in
brand new, resellable condition, unused,
unwashed, undamaged, and returned in
original package with all paperwork. A 15%
restocking fee will be charged for all
returned items. Special order products may
not be returned or exchanged.
Product pilling or shedding is not
covered under warranty. Pilling is a
natural occurrence when the surface fibers
become tangled, creating small balls on the
surface of the fabric. Over time, pilling
will occur on your sheets, due to the soft
nature of the fabric, and is not covered
under any warranty. Proper handling and
care of sheets will result in the prolonged
life of your sheets.The fibres used to
create EzzzySleep™ sheets are a unique
blend of brushed acrylic and polyester.
During the manufacturing process, the
fleece is brushed by hundreds of fine
needles. This process causes the excess
fibres that will loosen during the first
couple of washes.
Product Colors: Occasionally, patterns
colors and trims will change. There is no
guarantee the trims or fabric patterns will
be exactly as viewed. While we make every
effort to provide accurate pictures and
colors, due to the variance of individual
computer monitors, we do not guarantee the
colors viewed to be exact
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